Privacy Policy: Snap n Compare

Last Updated: October 21, 2026

1. Introduction

Snap n Compare ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, request an electricity plan comparison, or communicate with our Energy Advisors.

By using our website and services, you acknowledge this Privacy Policy. Where required by law, we will obtain your consent separately.

2. Information We Collect

We may collect the following types of information:

Personal Information

- Name, email address, and telephone number.

- Service address and ZIP code.

- Preferred contact method and communication preferences.

Electricity Information

- Your current electricity provider and plan details.

- Electricity usage, rates, and relevant charges.

- Utility delivery company, such as Oncor, CenterPoint Energy, or AEP.

- Information contained in an electricity bill you voluntarily upload.

Technical Information

We may automatically collect your IP address, browser type, device information, website activity, and other technical data through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

- Compare available electricity plans and help identify options that may suit your needs.

- Review electricity bills and usage information.

- Connect you with an Energy Advisor.

- Respond to inquiries and provide requested services.

- Contact you regarding electricity plan options and enrollment.

- Schedule appointments and provide customer support.

- Send service-related notifications and updates.

- Send promotional communications where permitted by law and consistent with your consent.

- Improve our website, services, and customer experience.

- Prevent fraud, maintain security, and comply with legal obligations.

4. Electricity Bills and Uploaded Documents

If you upload an electricity bill, we may use the information contained in that document to help evaluate your current electricity plan and identify potentially suitable alternatives.

Your bill may contain personal information, your service address, account identifiers, electricity usage, rates, and other billing details.

Access to uploaded documents should be limited to authorized personnel and service providers who need the information to deliver the requested services.

Please ensure that you are authorized to provide any bill or account information you submit.

5. Sharing of Information

We may share personal information with the following parties when necessary to provide our services:

- Energy Advisors: To review your electricity needs, discuss available plans, and assist with your inquiry.

- Electricity Providers and Related Partners: When necessary to obtain plan information, facilitate an enrollment you request, or provide related services.

- Technology Service Providers: Including website hosting, customer relationship management, automation, communication, and document-processing providers.

- Professional and Legal Advisors: When necessary for business, compliance, or legal purposes.

- Authorities: When disclosure is required by applicable law or valid legal process.

We do not authorize service providers to use personal information for purposes beyond their permitted services, subject to applicable agreements and law.

We do not sell personal information for money. Where applicable privacy laws define certain advertising or data-sharing activities as a sale or sharing of personal information, we will comply with the applicable requirements.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand visitor behavior, improve performance, and measure marketing campaigns.

You may be able to manage cookies through your browser settings or available website preference controls. Some website features may not function properly if certain cookies are disabled.

Where required by law, we will obtain consent before using non-essential tracking technologies.

7. Email, Calls, and Text Messages

We may contact you by email, telephone, or text message to respond to your request, discuss electricity plans, coordinate with an Energy Advisor, or provide service-related updates.

Marketing communications will be sent in accordance with applicable law and any required consent.

Where applicable, marketing text messages may include recurring messages, and message and data rates may apply. You can opt out of marketing texts by replying STOP where supported. Reply HELP for assistance where supported, or contact us using the information on our website.

Consent to receive marketing text messages is not a condition of purchasing a product or service.

Opting out of marketing communications does not necessarily prevent us from sending essential transactional or service-related messages where permitted by law.

8. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill legitimate business purposes, resolve disputes, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to:

- Request access to personal information we maintain about you.

- Request correction of inaccurate information.

- Request deletion of personal information, subject to applicable exceptions.

- Obtain a portable copy of certain personal information.

- Opt out of certain targeted advertising, sales, or profiling activities where applicable.

- Appeal certain decisions regarding your privacy requests, where required by law.

To exercise an applicable privacy right, contact us using the contact information provided on our website. We may need to verify your identity before processing your request.

Texas residents may have additional rights under the Texas Data Privacy and Security Act when applicable.

10. Third-Party Websites

Our website may contain links to third-party websites, electricity providers, or other services. These third parties maintain their own privacy policies, and Snap n Compare is not responsible for their independent privacy practices.

We encourage you to review their privacy policies before providing information directly to them.

11. Children's Privacy

Our services are intended for adults who are seeking residential or business electricity options. We do not knowingly collect personal information online from children under 13 without legally required authorization.

If we learn that we have collected such information without the required authorization, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal requirements. Updates will be posted on this page along with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:

Company: Snap n Compare
Website: [Insert Snap n Compare website URL]
Email: [Insert customer support or privacy email]
Mailing Address: [Insert business mailing address, if applicable]